Almost 18 months after UAN (Universal Account Number) was allotted, just 52% of provident fund subscribers who fell under the Sub Regional Office of EPFO’s jurisdiction in Vishakhapatnam registered their mobile numbers, causing an element of surprise as UAN registration allows a member of EPF to gain access to a variety of facilities such as knowledge of the balance details, downloading active UAN card, updating KYC details and portability of UAN-linked accounts.
Individuals who have subscribed and registered their mobile numbers with UAN have their details such as bank account number and Aadhaar number seeded in their UAN. Also, individuals who have their UAN activated can directly submit their claims in Form-10C, Form-19 and Form-31 to the Commissioner and will have no need to attest their employers to settle their claims.
R.K. Sahoo, the regional Provident Fund Commissioner, recently stated that every employee who has his / her bank details and Aadhaar number seeded as KYC in addition to their employers completing due verification with the use of details and digital signature taken in Form-11 may file their settlement claims directly with the Employees Provident Fund Organisation. The other employees who have not completed verification or had their number seeded in the UAN must submit the existing forms under 10C, 19 or 31 as applicable to file withdrawal claims.
Mobile Application
In keeping with the m-governance initiatives, a mobile application has also been released so that individuals can now activate their UAN accounts from their mobile phones in order to gain access to their accounts and subsequently checking and keeping track of their monthly credits along with the other details the EPFO has available.
Pensioners of Employee Provident Fund can access details related to their pension disbursement. Even employees can check details regarding their remittance using the mobile application. Individuals also have the option of activating their accounts by simply sending a text message. The message must contain ‘EPFOHO Act’, the 22-digit member ID, and the 12-digit UAN number from their registered mobile number to 7738299899.
SMS Facility
Individuals who are registered with UAN can gain information regarding their KYC details by simply sending a text message to 7738299899. The EPFO will reveal the information if contacted on the aforementioned number. In case an individual’s UAN number is seeded with any of the PAN, Aadhaar or bank account number, the individual will receive details regarding the previous contribution as well as details regarding the Provident Fund balance. The SMS facility can be availed in 10 different Indian languages except English.
Speaking about the SMS facility, Mr Sahoo revealed that the Sub Regional Office, Vishakhapatnam, was among the primary offices in the country to move to the e-payment system. It started with pensioners via the Core Banking Solutions platform, and Mr Sahoo added that around 66, 757 pensioners are currently served by the Sub Regional Office and that they are receiving their pensions regularly by the first day of each month.
Missed Call Facility
Individuals who are registered on the UAN portal can gain information regarding their details by simply giving a missed call to 01122901406. The EPFO will reveal the relevant details if you call the aforementioned number from your registered mobile number. In case the UAN number is seeded with any of the PAN, Aadhaar and bank account number, the individual can also receive details of the Provident Fund balance and the previous contribution.
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